Pays, Rosters and Time off Requests
ROSTERS
Rosters are set for the month ahead in advance. If you have any queries or concerns about the roster you must contact management immediately. You are responsible for sending in accurate availability by the due date when requested by the manager.
PAYS
Pays are processed fortnightly on Thursdays. Your pay is calculated based on your rostered hours in Deputy. On the Wednesday prior to payday, you will receive a draft timesheet to review and confirm that the hours recorded in Deputy accurately reflect the hours you worked during the pay period. It is your responsibility to notify your manager of any shift changes and ensure these updates are correctly reflected in Deputy.
TIMEOFF REQUESTS
Any time off requests or unavailability need to be entered into deputy and an email sent to management. It is preferred that we receive any requests in advance to ensure it doesn’t disrupt rosters and scheduling for fellow administration staff. If the roster has already been published and your availability changes, it is expected that you will help find a solution for your allocated shifts. You must always notify management of any changes as soon as possible.
SICK LEAVE
If you are unwell and feel you will be unable to attend a shift, you must call and advise management as soon as possible. It is also appreciated that you assist in attempting to cover your shift by reaching out out to the rest of the team via the group What’s App. Ideally you are giving as much notice as you can if you feel like you may be unable to work an upcoming shift so there is time to make alternative arrangements. We understand that illness can strike unexpectedly, but do not wait until the last minute to advise you are unable to work.
SUBMITTING A REQUEST FOR TIMEOFF
It is important that you consider any time that you wish to take off well in advance so we have enough notice to be able to coordinate the remaining roster to cover your absence. All timeoff requests for the month should be submitted at the very latest when that round of availability is due. You must submit your request for time-off in writing to your manager. They may wish to arrange a time to chat to discuss the request or confirm with you via email. It is important that you submit your request well in advance. While we encourage everyone enjoying a holiday or time away, we are unable to accommodate multiple requests for time-off at the same time. If we do not have enough availability from the administration team we will be unable to support the demands of the business. This is particularly important to consider during peak holiday seasons like Easter or Christmas.
FOR PART-TIME AND FULL-TIME EMPLOYEES: Your leave request must be approved in writing. Please ensure you follow-up and discuss your leave requests with a manager before booking time off.
EMAIL YOUR REQUEST THROUGH
Once you have emailed through your request you will need to submit a leave request through our scheduling app; Deputy. We do this so we will be alerted when creating rosters of any conflicts with scheduling and unavailability. It makes creating the next month of rosters a much smoother process.
