Training Videos

Below you will find our gallery of fantastic training videos to help you learn or refresh your memory on any of our important processes and proceedures! 

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MindBody Basics

What is Mindbody?

Meaning of Status vs. Service Mode

Meaning of Icons/Symbols on Appts

Client Profiles

Appointment Notes

Understanding Alerts

Searching for a client & Booking an Existing Client

Cancelling/Changing appointment times & Rebooking a client

Diary Notes and what to look for

Early Cancellation for an Appt

Booking a New Client

Therapist TimeOff/Unavailabilities

Cancellation List

Basic Retail Process

MindBody Detailed

Missed Appointments & Late Cancellations

Schedule Changes

Amending Payments

Reccuring Bookings

MindBody Quick Reporting

Tagging Client Groups

Gift Card Report

Cancellation Report

Top Clients/Big Spenders