The invoice template would have been emailed to you when you first started (part of the welcome email). The video showing you how to fill it in is below. Please make sure all information including client details, initials & pay rates are correct. Any questions, ask your team mates or clinic manager.

All invoices are due every second Thursday by 9am (at the latest), and must be submitted directly to the following email address:

accounts@nomoreknots.com.au

While all invoices will be processed and paid on the Thursday, you can submit your invoice at anytime prior to this, once you have completed all your treatments payable for the current fortnight. 

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If you submit your invoice after the deadline, payment will be delayed until the following fortnight.

As per your contract and also our professional industry standards, all client treatment notes (SOAP notes) must be up to date for invoices to be paid on time.

If you need an extension, you must speak to your PM before invoice payment day. We cannot always give extensions, but depending on circumstances we will aim to be fair & reasonable

All invoices are paid via direct bank transfer. NMK banks with CBA, if you are with another bank, the funds will usually be received overnight, however some banks are faster than others.

If you bank with CBA, payments re usually received within the hour.

If your payment is not there the next day, contact your clinic manager directly.