client follow up emails

Checking in and following up with clients can make a HUGE difference to the outcomes for clients, the reputation you will build as a therapist & the level of trust/respect your clients have for you. It wont be required for all clients, but certainly for those clients who need additional help/care its worthwhile putting in the 2-3min it will take to copy and paste one of these templates. Each therapist PC at NMK has an Outlook account set up for the therapists. We recommend the subject header always reads > SUBJECT: Follow up from [therapist name] @ NMK so its easy to spot any responses you get. Any questions or help you need with this, always reach out to an experienced therapist or your Practice Manager.

General Follow Up

Hi there ___, 
It's ____ here your therapist from No More Knots. I just wanted to send a quick follow up email to check in and see how you were feeling after your recent treatment with me? 
Remember to try and make time in your week for those stretches/ exercises I spoke about, they really can make a massive difference to how you are going to feel and how well your body moves. Below are some quick links to videos that might help you in between now and when i get to see you at the clinic again. Don't hesitate to call us if you have any questions.
I look forward to seeing you when you are in the clinic again next! 
​
Kind Regards,
​
____ 
NMK Senior Therapist 
​

Info to send

Hi there ___, 
It's ____ here your therapist from No More Knots. I just wanted to send a quick follow up email to check in and see how you were feeling after your recent treatment with me? 
I know I also mentioned that I was going to send some information regarding _____. So please find the link to that information below. Please let me know if you find this useful.  
 
Don't hesitate to call us if you have any questions.
I look forward to seeing you when you are in the clinic again next! 
​
Kind Regards,
​
____ 
NMK Senior Therapist 
​

Referral

Hi there ___, 
It's ____ here your therapist from No More Knots. I just wanted to send a quick follow up email firstly to check in and see how you were feeling after your recent treatment with me? 
Also, I wanted to pass on the information for that referral I spoke about. Below are the contact deteails of the _________ I mentioned. I really believe they may be able to help you with your __________. Its important for me to get feedback on this and if they are able to help. So please let me know how it all goes. If they are not the right practitioner for you, I will do my best to find the right person to continue to help you.
Don't hesitate to call us if you have any questions.
I look forward to seeing you when you are in the clinic again next! 
​
Kind Regards,
​
____ 
NMK Senior Therapist 
​
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