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cancelLation Report

Find the cancellation report in MINDBODY by going to the 'REPORTS' tab in the main navigation bar. 


The date range in this report refers to the cancellation date, not the original appointment date. 

Select the date range that you want to analyse cancellations over, what location, and if you like, what therapist the original appointment was booked in with. Then hit Generate!


From the data that appears, you will be able to see: 

  • Cancel Date / Time

  • Which login/profile made the cancellation 

  • The original appointment details ( Date / Time / Type / Location / Therapist / Client Name )

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